Effective Date: October 9, 2026 | Last Updated: October 9, 2026
GlowSMS ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our virtual phone number services available at glowsms.com.
By using our Service, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please discontinue use of our Service immediately.
When you register for an account or use our Service, we may collect:
When you access our platform, we automatically collect:
Important Notice:
Virtual phone numbers provided through our Service may receive SMS messages containing verification codes. While we do not intentionally monitor message content, please be aware that:
We use the collected information for the following purposes:
We do not sell your personal information. We may share your information only in the following circumstances:
We engage third-party companies to perform functions on our behalf, including:
These service providers have access to your information only to perform specific tasks and are obligated to protect your data.
We may disclose your information if required to do so by law or in response to:
If GlowSMS is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. You will be notified via email and/or prominent notice on our website of any change in ownership or use of your personal information.
We may share your information for any other purpose with your explicit consent.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
After the retention period expires, we will securely delete or anonymize your personal information.
Cookies are small text files stored on your device that help websites remember information about your visit. We use cookies and similar technologies to enhance your experience on our platform.
You can control and manage cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.
To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
Our platform may integrate with or contain links to third-party services, including:
These third parties have their own privacy policies governing their data practices. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing them with any information.
We use Cloudflare Turnstile on our account registration and login pages to protect against bots, automated abuse, and fraudulent account creation. Turnstile may collect device and browser signals to distinguish genuine human visitors from automated traffic, and in some cases may ask you to complete a simple verification. Your use of Turnstile on our Service is subject to Cloudflare's Turnstile Privacy Addendum.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security Measures Include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Right to request a copy of the personal information we hold about you
Right to request correction of inaccurate or incomplete information
Right to request deletion of your personal information, subject to legal retention requirements. A reason is optional and may be left blank. We confirm your identity using the email address registered to your account.
Right to object to or restrict certain types of data processing
Right to withdraw consent for data processing at any time (where processing is based on consent)
Right to lodge a complaint with a data protection authority
To Exercise Your Rights: Contact us at support@glowsms.com. We will respond to your request within 30 days.
Important Note for Deletion Requests: A reason is optional and may be left blank. We confirm your identity using the email address registered to your account. If you include a reason, it can help us:
Leaving the reason blank does not delay the request. We confirm your identity using the email address registered to your account.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at support@glowsms.com. We will promptly delete such information from our systems.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at support@glowsms.com. For a deletion request, a reason is optional. We confirm your identity using the email address registered to your account.
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR).
Legal Basis for Processing:
You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.
Note: A reason for a data deletion request under the GDPR is optional and may be left blank. We confirm your identity using the email address registered to your account.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@glowsms.com
Website: glowsms.com
We will respond to all inquiries within a reasonable timeframe.
By using GlowSMS, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you must not use our Service.